Customer Feedback

April 2016 Customer Feedback

Just returned from having my wifes 2015 FIT in for its first service.Still totally impressed with their Service Department,From Brian Gaye,Shawn and Ted who have excellent people skills and are willing to listen to my needs.Another plus was,i receive a reminder the day before the service,and who needs a reminder at 74(i do).Thanks for the complimentary car wash also,Keep up the good work.

A. Montreuil

January 2016 Customer Feedback

Good afternoon,

I was and am totally impressed with your Service Department. From the Friendly smiles and Excellent Service in your Department. The Service Department at Island Honda was the MAIN reason I have purchased the 2 Vehicles there in the past 6 Month. I am also quite impressed with your new REMINDERS, not that I need it (LOL) but a good idea. From Brian, Gail, Shawn, Ted and Bill a great place to go too,

Happy New Year in 2016,

Cheers Butch

Brian and Gayle at Island Honda in the Comox Valley continue to be outstanding in providing prompt, friendly and efficient service. 

Laurie C

October 2015 Customer Feedback

Hi there, I just want to send my many thanks to Dave and his team at Island Honda. We are extremely happy with not only our new Honda Pilot, but the amazing customer service we received from everyone we communicated with at the dealership. Buying a car can be overwhelming and stressful, but Dave was very professional, patient, and was sure to give us all the details and information needed to ensure a smooth transaction. You definitely have customers for life in us, and I've already started to spread the news about how Island Honda is the place to go for a great experience and vehicle! Thanks again!

Allie S

Hi There Honda staff,

We want to thank you for all the great service you have given our Honda Civic SI over the years.  We look forward to our new Honda HR-V EX that we bought yesterday, October 5.  You are like a second family to us.  We would never go anywhere else.  Thank you Brian and Jay for all the great attention to our needs of a new car.  You are THE BEST!


Linda and Gary G

March 2015 Customer Feedback

I am very pleased the way I was treated these Past 5 years at Island Honda. The servicing department - Gayle, Shawn and Ted in Parts, made me realize that we had made the right choice 5 years ago. That is one of the main reasons my wife and I chose to come back. I had dealt with Dave, The GM, 5 years ago and ongoing have felt very comfortable with him. You, Lorna, are the ICING on the CAKE, totally professional; you have one of those unique abilities of putting your customers at ease. My wife enjoyed your presence and you answered all of her questions without any difficulties. I look forward in dealing with you possibly in May, 2015. Dave you have a great Staff and they speak quite highly of you, I do also.

Cheers Butch

2015 CR-V Touring Review and Testimonial
After the first 450 km on our 2015 Honda CR-V Touring, here are some of our thoughts:
  • The adaptive cruise control, in conjunction with lane keeping assist, makes driving very easy and safe. The lane departure warning is effective when the driver begins to stray from their lane.
  • The interior is comfortable and well appointed. The heated seats worked well in this chilly weather.
  • The headlights give the best visibility we have ever had in a vehicle
  • We found the gas mileage for our round trip Courtenay - Victoria, with Econ on, to be excellent. It used approximately 32 litres.
  • We have since tested the (S)sports setting with Econ off and were amazed at the acceleration of the vehicle.
  • The backup camera and blind spot camera are a nice addition to view the area around the vehicle.
  • As we discussed we haven't seen it yet, but on-line we read that during adaptive cruise control if the vehicle slows by a reduction of gas or by engine braking the brake lights do not come on, however, if the system applies the brakes to slow the vehicle the brake lights do come on.
Our thanks go to Gord and Jay for finding the CRV more quickly than expected. (Is this where we should say Jay is handsome and charming?!)
We know we will have many years of enjoyment from this vehicle.
Thank you,
Shirley and Fred from Powell River.

Complimentary Car Wash and Vacuum
"It's great to recieve a free complete car wash with any service done on my vehicle, even for just an oil change. Thanks."
-Eric Hansen

Facebook Review

I came into Island Honda to look at their pre-owned inventory after having a not so pleasant experience with another make of car, and from another dealership in town. I drive a lot for work (often 2000+ km a month), and needed a reliable car quickly.

Jay and Dave were awesome to deal with, and they made the often intimidating experience of buying a car a really, really easy one. Amazing customer service from the both of them, which really made the difference. I'll be doing business again with them in the future for sure!

Great Service from Brian!

"My 2002 Honda CRV has performed excellently since we bought it new. Occasionally, however, red lights on the dashboard have warned us of SRS failure or airbag/seat belt concerns. When this happened again in May this year, the SRS light began to appear consistently whenever the engine was started. A scan at Island Honda revealed the need for a very expensive replacement part in that system. Brian, seeing it as a recurring safety issue with the vehicle, undertook to have this part covered by the company, so that I paid only for the labour involved. This is outstanding customer representation on Brian's part. I am happy to continue supporting Island Honda when I can be certain of this kind of service. Well done, Brian!"
June L.

Facebook Review
5 Star Rating
"Thank you Jay Cubitt and Gord Garriock at Island Honda. These guys are the best in the business-amazing customer service. You will have our repeat business!"
-Michele Tobacca Walls

Contact Us

Island Honda

1025B Comox Road
Directions Courtenay, BC V9N 3P7

  • Sales: 1 (877) 317-0345
  • Service: 1 (877) 887-2203
  • Parts: 1 (888) 429-5142


  • Monday 8:00 - 6:00
  • Tuesday 8:00 - 6:00
  • Wednesday 8:00 - 6:00
  • Thursday 8:00 - 6:00
  • Friday 8:00 - 6:00
  • Saturday 8:00 - 6:00
  • Sunday 10:00 - 3:00